MS SQL KBA for Evolution

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Pastel Evolution: Time Out Expired

When you receive the error message "Time Out Expired" when opening a Pastel Evolution company, try the following

1. Ping the server in Command prompt – if no packet losses are experienced, then
2. Use the server's IP address in stead of the server computer name on the workstation's Locate screen

The reason this happened could be that the Named Pipes network protocol could have lost its communication abilities on this workstation and this is indeed the protocol that is required when entering the physical server PC name on the Locate screen.


Investigate the possibility that this could be caused due to something faulty with the SQL server or MSDE. In a recent actual case study the MSDE was uninstalled and re-installed, and this solved the issue to allow the client to perform the Copy Company.

Additionally, make sure all your ports are setup correctly under SQL Server Configuration Manager.

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